Shipping & Returns
Free Shipping Worldwide on all Orders
We at MyDentStore.com unlike many other web sites offer free shipping Worldwide on all orders placed on our website with no minimum order size or any special exceptions.
We understands that getting your items quickly is important to you, so if we receive your order before 4PM (Sun-Fri) your order will be process and dispatched at the same day.
If you need your order fast you can always upgrade your shipping method to Express Mail Service at checkout.
We using Israel Post Parcel Service and delivery times vary based on location.
- Priority Airmail (Free Shipping) Expect delivery within 7-21 work days.
- EMS (Express Mail Sevice) Expect delivery within 3-5 work days.
Tracking your order
- You will receive an email with tracking info when your item is dispatched. The email will contain a tracking ID and a link so that you can check the delivery status of your order via online tracking tools.
- All "Free Shipping" orders will be shipped as a registered airmail with tracking numbers via priority airmail.
- For most destinations tracking will be available on destination country postal service website 5-7 days after the item is shipped.
Signing for deliveries
- All deliveries require a signature. If there is no one at home when your item arrives a note will be left and you will be required to pick up your parcel at the designated Post.
for most destination you can contact your postal service with your tracking number and a second delivery attempt will be made.
Duty Fees / Custom Fees
- Product and Shipping charges on orders do not include international taxes or duties. We recommend that you contact your local customs office to request details regarding these charges.
Returns & Refunds
- If for any reason you are not 100% satisfied with your purchase, you can return your order for a full refund. "No Questions Asked" !!!
- You can return your purchase for up to 45 days from the purchase date or 30 days from the delivery date.
- Returns must be in the state you received them and in the original packaging.
- In order to return your order or part of it please just Contact us.
- Once your return is received and inspected, your refund will be processed and a credit will be automatically applied to your credit card or original method of payment within 2 days. Please note that depending on your credit card company, it may take additional 2-10 business days after your credit is applied to your account.